Terms of service

Last Updated: August 20, 2026

Welcome to Kesuid.

This website is operated by Kesuid. Throughout this website, the terms “we,” “us,” and “our” refer to Kesuid.

By visiting our website, browsing our products, or placing an order, you agree to these Terms of Service and any additional policies referenced on this website.

These Terms apply to all visitors, customers, and users who access or use our website.

If you do not agree with these Terms, please do not use our website or purchase products from us.

For additional information, please review our:

Privacy Policy, Shipping Policy, and Return & Refund Policy.

Store Information

Kesuid is an independently operated online retail store specializing in intimate apparel, shapewear, loungewear, and everyday clothing essentials.

Our store is powered by Shopify, which provides the e-commerce platform used to display products, process orders, and operate our online store.

Website:
www.kesuid.com

Email:
hello@kesuid.com

Phone:
+1 771-439-9759

Business Address:

Kesuid
9820 Vieux Carre Dr
Louisville, KY 40223
United States

Online Store Terms

By using our website, you confirm that you are legally permitted to enter into these Terms under applicable laws.

You agree not to use our website or services for unlawful, fraudulent, harmful, or unauthorized activities.

You must not interfere with the security, functionality, or normal operation of our website.

Products and Information

We make reasonable efforts to provide accurate product information, including descriptions, images, prices, colors, sizes, availability, and other product details.

However, minor differences may occur due to:

• Device settings
• Screen displays
• Lighting conditions
• Photography variations
• Manufacturing differences

Customers are encouraged to review product information, sizing details, and available options before placing an order.

Product Availability

Product availability may change from time to time.

We reserve the right to update product listings, limit quantities, or discontinue products when necessary.

If an item becomes unavailable after an order has been placed, we will contact you regarding available options, which may include replacement, cancellation, or refund.

Pricing and Currency

All prices displayed on our website are listed in United States Dollars (USD) unless otherwise stated.

The final amount charged at checkout may include product prices, shipping charges, discounts, and applicable taxes based on your order details and location.

Prices and product information may be updated due to errors, technical issues, or changes in availability.

Orders and Order Acceptance

After placing an order, you will receive an order confirmation email confirming that we have received your order request.

Order acceptance and fulfillment are subject to:

• Payment authorization
• Product availability
• Accurate billing and shipping information
• Fraud prevention review

We may cancel or refuse an order when:

• Payment cannot be authorized
• Billing or shipping information is incomplete or inaccurate
• Fraudulent activity is suspected
• Products become unavailable
• Pricing or technical errors occur
• The order violates applicable laws or store policies

If an order is canceled after payment has been processed, any applicable refund will be issued to the original payment method.

Payment Terms

We accept secure payment methods displayed during checkout.

All payments must be successfully authorized before an order can be processed or shipped.

Payment information is securely processed through Shopify and trusted payment providers.

Kesuid does not store your complete credit card or debit card information on our website.

Shipping and Delivery

Orders are processed and delivered according to our Shipping Policy.

Delivery times are estimates only and may be affected by carrier delays, weather conditions, holidays, order volume, incorrect shipping information, or circumstances outside our reasonable control.

Tracking information will be provided when available after shipment.

Customers are responsible for providing accurate shipping information during checkout.

Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy.

We offer a 30-day return period for eligible items after delivery.

Customers should review return requirements, procedures, and refund timelines before submitting a return request.

Customer Accounts

If you create an account with Kesuid, you are responsible for maintaining the security of your account information.

You agree to provide accurate and current account information.

Personal Information and Privacy

Your use of our website and submission of personal information are governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, protect, and share information related to website visits, purchases, customer service, analytics, and advertising activities.

Children's Privacy

Our website is not intended for children under 13 years of age.

We do not knowingly collect personal information from children under 13.

Intellectual Property

All website content, including text, images, logos, graphics, designs, product information, and other materials, is owned by or licensed to Kesuid unless otherwise stated.

You may not copy, reproduce, distribute, modify, publish, or use website content without prior written permission from Kesuid.

Prohibited Uses

You agree not to use our website for:

• Violating applicable laws or regulations
• Submitting false or misleading information
• Interfering with website security or operation
• Attempting unauthorized access to our systems
• Uploading harmful code, viruses, or malware
• Collecting customer data without authorization
• Fraudulent or unlawful activities
• Violating the rights of Kesuid or third parties

Third-Party Services and Links

Our website may contain links to third-party websites, services, or applications.

Kesuid is not responsible for the content, privacy practices, security, or policies of third-party services.

Advertising and Marketing Tools

We may use advertising and analytics tools provided by services such as Shopify, Google, Pinterest, and other marketing platforms.

These tools help us analyze website performance, understand customer behavior, improve services, and provide relevant advertising.

For more information, please review our Privacy Policy.

User Feedback and Submissions

If you provide reviews, comments, feedback, images, or other submissions, you grant Kesuid permission to use such content for customer service, website improvement, and marketing purposes where permitted by law.

You agree that submitted content will not contain unlawful, misleading, harmful, defamatory, or infringing material.

Disclaimer

We aim to provide a reliable shopping experience.

However, we do not guarantee that our website will always operate without interruption, errors, delays, or technical issues.

Products and services are provided based on availability and applicable consumer protection laws.

Product colors, materials, and appearance may vary slightly due to screen settings, device displays, lighting conditions, and manufacturing differences.

Limitation of Liability

To the maximum extent permitted by applicable law, Kesuid shall not be responsible for indirect, incidental, special, or consequential damages arising from website use, products, or services.

Nothing in these Terms limits any rights you may have under applicable consumer protection laws.

Indemnification

You agree to defend, indemnify, and hold harmless Kesuid, its owners, partners, affiliates, and service providers from claims, damages, liabilities, costs, or expenses resulting from your misuse of our website, violation of these Terms, or violation of applicable laws.

Severability

If any provision of these Terms is found invalid, unlawful, or unenforceable, the remaining provisions will continue to remain effective.

Termination

We may restrict, suspend, or terminate access to our website if we believe these Terms have been violated or if fraudulent, abusive, or harmful activity occurs.

Governing Law

These Terms of Service and related disputes are governed by the laws of the Commonwealth of Kentucky, United States, without regard to conflict of law principles.

Any disputes shall be resolved according to applicable laws and courts located in Kentucky.

Changes to These Terms

We may update these Terms of Service from time to time due to changes in our business practices, services, or legal requirements.

Any updates will be posted on this page with a revised “Last Updated” date.

Your continued use of our website after changes are posted means you accept the updated Terms.

Contact Information

If you have questions about these Terms of Service, please contact us:

Store Name

Kesuid

Website

www.kesuid.com

Email

hello@kesuid.com

Phone

+1 771-439-9759

Business Address

9820 Vieux Carre Dr
Louisville, KY 40223
United States

Support Hours

Monday – Saturday: 9:00 AM – 6:00 PM CT

Sunday: Closed

We aim to respond to customer inquiries within 24–48 business hours.