Privacy policy

Last Updated: August 20, 2026

This Privacy Policy explains how Kesuid (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you visit, browse, or make a purchase through www.kesuid.com.

By using our website, you acknowledge and agree to the practices described in this Privacy Policy.

For additional information about your shopping experience, please review our Terms of Service, Shipping Policy, Payment Policy, and Return & Refund Policy.

1. Who We Are

Kesuid is an independently operated online retail store specializing in intimate apparel, shapewear, loungewear, and everyday clothing essentials.

Website:
www.kesuid.com

2. Information We Collect

We collect information that you provide directly to us, information collected automatically when you use our website, and information provided by service providers that support our business operations.

Information You Provide to Us

When you place an order, contact us, or interact with our website, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Order details
  • Payment confirmation information
  • Customer support messages
  • Return or refund request information

Order and Transaction Information

When you make a purchase, we collect information related to your order, including purchased products, order number, shipping information, billing details, and transaction status.

Payment information is securely processed through Shopify and supported payment providers. Kesuid does not store your complete credit card or debit card number on our website.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Time zone
  • Pages viewed
  • Products viewed
  • Traffic source
  • Interaction with advertisements, emails, and website features
  • Cookie and tracking technology data

This information helps us improve website performance, understand customer behavior, prevent fraud, and measure marketing effectiveness.

3. How We Use Your Information

We may use collected information for the following purposes:

Processing and fulfilling orders

Including payment confirmation, order processing, shipping, delivery updates, and order communication.

Providing customer support

Including responding to product questions, return requests, refund inquiries, and order concerns.

Communicating with customers

Including order confirmations, shipping notifications, policy updates, and service-related messages.

Improving our website and services

Including analyzing website performance, customer preferences, and shopping experiences.

Preventing fraud and protecting our business

Including order verification, payment security, fraud detection, and unauthorized activity prevention.

Marketing and advertising

Including measuring advertising performance, improving promotional campaigns, and providing relevant product information where permitted.

Meeting legal obligations

Including accounting, tax requirements, compliance obligations, dispute resolution, and legal requests.

4. Shopify and Third-Party Service Providers

Our store is powered by Shopify, which provides the e-commerce platform that allows us to sell products, process orders, and manage our online store.

We may share necessary information with trusted service providers, including:

  • Shopify and checkout providers
  • Payment processors
  • Shipping and fulfillment providers
  • Customer support tools
  • Fraud prevention providers
  • Analytics providers
  • Advertising and marketing platforms

These providers only receive information necessary to perform their services.

5. Pinterest Advertising and Tracking

We may use Pinterest advertising tools, including the Pinterest Tag, to measure advertising performance and provide more relevant advertisements.

Pinterest-related technologies may collect information such as:

  • Pages viewed
  • Products viewed
  • Add-to-cart activity
  • Checkout activity
  • Purchase activity
  • Device and browser information
  • IP address
  • Cookie identifiers
  • Advertisement interaction data

This information may be used to measure Pinterest advertising performance, track conversions, and improve advertising audiences.

6. Google Advertising, Analytics, and Merchant Services

We may use Google services, including Google Analytics, Google Ads, and Google Merchant Center-related tools, to understand website performance, measure advertising results, and improve customer shopping experiences.

Google-related tools may collect information such as:

  • Device information
  • Browser information
  • Website activity
  • Traffic sources
  • Advertising interactions
  • Conversion data

These services help us analyze website performance and improve our marketing activities.

7. Cookies and Similar Technologies

We use cookies, pixels, tags, and similar technologies to operate our website and improve your shopping experience.

Cookies may be used for:

  • Website functionality
  • Shopping cart and checkout operation
  • Security and fraud prevention
  • Analytics and performance measurement
  • Advertising and remarketing
  • Google and Pinterest tracking

You may control cookies through your browser settings or available cookie preference tools.

Disabling certain cookies may affect website functionality, including shopping cart and checkout features.

We recognize Global Privacy Control (GPC) signals sent by your browser to opt out of targeted advertising where applicable.

8. How We Share Information

We do not sell your personal information for monetary compensation.

However, certain advertising technologies may involve sharing information for targeted advertising purposes as described in this Privacy Policy.

We may share information with trusted providers to:

  • Operate our online store
  • Process orders
  • Provide customer support
  • Measure marketing performance
  • Improve website services
  • Deliver relevant advertising

These providers may include:

  • Shopify
  • Payment providers
  • Shipping partners
  • Fraud prevention providers
  • Analytics providers
  • Pinterest advertising tools
  • Google advertising and analytics tools
  • Professional advisors when necessary
  • Legal authorities when required by law

9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information.

These rights may include:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Restrict or object to certain processing activities
  • Opt out of marketing communications
  • Opt out of targeted advertising activities

California and U.S. State Privacy Rights

Under laws such as the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), eligible consumers may have the right to opt out of the sale or sharing of personal information for targeted advertising purposes.

To exercise privacy rights, including a “Do Not Sell or Share My Personal Information” request, please contact us at:

hello@kesuid.com

10. Data Retention

We retain personal information only for as long as necessary to:

  • Provide services
  • Fulfill orders
  • Provide customer support
  • Comply with legal obligations
  • Resolve disputes
  • Maintain business records

When information is no longer required, we take reasonable steps to securely delete or anonymize it where applicable.

11. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information.

Checkout payments are processed through Shopify and supported payment providers. We do not store complete payment card details on our website.

Although we work to protect your information, no internet transmission method or electronic storage system can be guaranteed to be completely secure.

12. International Visitors

Our website is operated primarily for customers in the United States.

If you access our website from outside the United States, your information may be transferred, stored, or processed in the United States or other countries where our service providers operate.

13. Children's Privacy

Our website is not intended for children under 13 years old.

We do not knowingly collect personal information from children under 13.

We do not knowingly sell or share personal information of individuals under 16 years old for targeted advertising purposes where applicable under privacy laws.

If you believe a child has provided personal information, please contact us at:

hello@kesuid.com

14. Third-Party Links

Our website may contain links to third-party websites, services, or applications.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

We encourage customers to review the privacy policies of third-party services before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time due to changes in our business practices, services, technology, or legal requirements.

Any updates will be posted on this page with a revised “Last Updated” date.

Your continued use of our website after changes are posted means you accept the updated Privacy Policy.

16. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

Brand Name: Kesuid

Website:
www.kesuid.com

Email:
hello@kesuid.com

Phone:
+1 771-439-9759

Business Address:

Kesuid
9820 Vieux Carre Dr
Louisville, KY 40223
United States

Support Hours:

Monday – Saturday: 9:00 AM – 6:00 PM CT
Sunday: Closed

We aim to respond to customer inquiries within 24–48 business hours.